Fraud Prevention in E-Commerce: Why Austrian Online Shops Are More Vulnerable in 2025
E-Commerce in Austria is growing strongly – turnover exceeds 12 billion euros, driven by the rise in mobile shopping. But with growth come risks: The latest WKO and EU Commission E-Commerce Report shows a 25 percent increase in cyberattacks and fraud. Many shops struggle with fake payments, identity theft, and data leaks, costing not only revenue but also customer trust.
A key issue is the increasing complexity of payment processes. With PSD3, the new payment services directive, open banking and instant payments become mandatory – creating new vulnerabilities for fraudsters if systems aren’t secured. Small and medium-sized enterprises in Austria are particularly affected, as they often rely on basic tools that overlook supply chain weaknesses.
What can operators do? Start with a thorough risk analysis to identify gaps in your processes. Implement robust two-factor authentication (2FA) and use AI-based fraud detection tools to spot suspicious patterns – this can reduce fraud rates by up to 80 percent. Regular business audits help detect vulnerabilities early and ensure GDPR compliance.
Want to know how secure your shop is? Contact me for a free 30-minute audit. Together, we’ll make your e-commerce future-proof.