DACH -> U.S.

Build U.S. growth on a stronger operating model

I help DACH companies build U.S. customer experience, checkout, payment, service, and returns operations properly instead of merely translating them.

  • 25 years lived and worked in the U.S.
  • 17 years in e-commerce, including 10 years as an executive
  • Pragmatic assessment of market entry and U.S. operations
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Why Secure Strategies

Senior experience without big-consulting theater

Operationally experienced

17 years in e-commerce, including 10 years as an executive. The focus is on decisions teams can actually implement.

CX and risk together

I look at customer experience, payment processes, and risk governance together because revenue often disappears between those areas.

Clear starting point

The initial call is not a pitch. It clarifies the problem, available data, likely levers, and whether collaboration makes sense.